Welcome to StrangerPrints.com. This Web site is provided by Stranger Prints as a service to our customers. Please review the following rules that govern your use of the Stranger Prints.com site. By using the Stranger Prints.com site you unconditionally agree to follow and be bound by these Terms and Conditions. ANY use of this website binds you to these Terms and Conditions, regardless of your entry point and whether or not you bypass these terms through a bookmark or direct link. Stranger Prints reserves the right to change or update these Terms and Conditions at any time without prior notice. Stranger Prints encourages you to revisit these Terms and Conditions upon each use of this website.
Stranger Prints stands behind the quality of its products and services. If you are not satisfied with your purchase from us, contact Customer Service by phone at 714.567.4757 within 10 days from the date you receive it (or the date it was scheduled to arrive).
Stranger Prints is committed to customer satisfaction, and we do everything possible to ensure excellent printing quality. Stranger Prints will check your order for errors. You will be responsible for fixing any errors discovered in the process, or you can authorize us to print as is; however, you are subject to the following exclusions listed below under File Submissions, and Shipping and Delivery.
Certain circumstances are beyond our control and are not covered by this guarantee. Please note that we cannot be held responsible for:
- Spelling or grammatical errors made by you.
- Poor quality or low-resolution of uploaded images.
- Color or Design errors provided in the artwork file creation process submitted by you.
- Errors in user-selected options such product type, size, finishing options, or quantity.
- Incorrect dimensions, image orientation, or file submission in accordance with Stranger Prints specifications.
- Delivery delays due to improperly supplied files.
- Incorrect file layout for folding, scoring, hole drilling, die cutting or other custom services.
Shipping and Delivery
- Incorrect shipping address, undeliverable packages/3rd delivery attempts, or other errors created by you.
- Damage to the products arising after delivery to you.
- Satisfaction guarantee does not apply to shipping claims. We will reprint orders damaged or lost by shipping carrier.
- We reserve the right to have you return the original order before reprinting or refunding your order.
- We are not responsible for any damages or claims incurred by you or your business caused by receiving printed materials which are defective or incomplete or which you receive later than the estimated delivery date.
Once a print job has been approved by you and “sent to press” , no changes are permitted to the artwork files, job specifications, or printing turnaround time. After a print job has been sent to Stranger Prints’s prepress department, you are responsible for paying the entire amount of that print job along with applicable taxes, shipping, and processing fees, unless otherwise noted.
No work will proceed on ANY print job in your order until full payment is received by Stranger Prints.
Intellectual Property Rights
Other than the content you own, under these Terms, Stranger Prints and/or its licencors owns all the intellectual property rights and materials contained in this Website.
You are granted limited license only for purposes of viewing the material contained on this website.
You are restricted from the following:
- publishing any of our material on any other website, social media or print;
- reselling or licensing any of our material;
- use of this website in any way that is or may be damaging to Stranger Prints;
- use of this website to prevent user access to this website;
- accessing or data mining any information from this website;
Stranger Prints has access to many areas of this website that are not for public use. Stranger Prints may prevent access by you to any content, pages or other areas of this website without any notice to the user . Your login information for this website is confidential and you must maintain that confidentiality. Access by any other user other than yourself or your authorized representative may forfeit your access to the site altogether.
Customer Supplied Content
In these Terms and Conditions, “Customer Supplied Content” means any images, text or other items you choose to upload or display on this website. By uploading or displaying Customer Supplied Content, you grant Stranger Prints a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.
Customer Supplied Content must be yours, or properly licensed for your use and must not be invading any third-party’s rights. Stranger Prints reserves the right to remove any Customer Supplied Content from this website at any time without notice.
By submitting Customer Supplied Content to us for print you acknowledge and agree that you have proper permission to use the content supplied. Stranger Prints holds no responsibility for any image you supply for print. You certify that you have the right to use the image(s) in your artwork files.
You are responsible for the accuracy of your print-ready artwork files, and you must check all files carefully before submitting to Stranger Prints. We also offer design services for a fee.
Under these Terms and Conditions, you agree that you will NOT upload any artwork files consisting of the following material: any material that could give rise to any civil or criminal liability under applicable law; and any material that could infringe rights of privacy, publicity, copyrights or other intellectual property rights without the permission of the owner of these rights and the persons who are shown in the material if applicable. Stranger Prints is unable to print sexually explicit materials, including photographic genitals, violently explicit materials, and speech promoting hate or violence.
Shipping & Delivery
All shipping delivery dates are estimates, not guarantees. Stranger Prints’ responsibility is limited to preparing your mailing and completing delivery to the U.S. Postal Service (“USPS”), UPS or FedEx. Stranger Prints’ responsibility ends when the job is delivered to the local shipping location or when the service picks up from one of our locations. In no event shall Stranger Prints be liable for USPS, UPS or FedEx performance failures or delivery delays. This guarantee does not cover fees for mailing service or postage or associated incidental or consequential damages or claims. Stranger Prints is not liable for shipping carrier errors, including loss or delay on direct-mail or drop-shipped orders.
This website is provided “as is” and Stranger Prints expresses no representations or warranties, of any kind related to this website or the materials contained on this Website.
All sales are final, unless otherwise noted. No refunds are given once Stranger Prints begins working on your order, which means Stranger Prints has received your necessary materials (i.e., digital files and payment) and started work on your job (i.e., your job is in production).
Limitation of liability
In no event shall Stranger Prints, nor any of its officers, directors and employees, be held liable for anything arising out of or in any way connected with your use of this website whether such liability is under contract. Stranger Prints, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this website.
You will defend and hold Stranger Prints harmless in any claim, suit or action brought against Stranger Prints by others for alleged damages, costs, expenses (including reasonable attorney’s fees), liabilities or losses resulting from circumstances where Stranger Prints, acting as your agent, uses copy, photographs, or illustrations that are believed by others to be degrading, libelous or harmful to their reputations, images, or standing in the community or which in Stranger Prints’s sole judgment is an infringement on a trademark, or trade name, or service mark, or copyright belonging to others, or in a claim, suit or action brought against Stranger Prints for actions of your employees which may occur as a result of any mailing.
You hereby indemnify to the fullest extent Stranger Prints from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms and Conditions.
Variation of Terms
Stranger Prints is permitted to revise these Terms and Conditions at any time as necessary. By using this website you are expected to review these Terms and Conditions regularly.
Stranger Prints is permitted to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.
These Terms constitute the entire agreement between Stranger Prints and you or your business in relation to your use of this website, and supersede all prior agreements and understandings.
Governing Law & Jurisdiction
These Terms will be governed by and interpreted in accordance with the laws of the State of Country, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Country for the resolution of any disputes.